How to send SMS messages with MessageBird

Setup guide for SMS notifications with MessageBird and Knock.

Knock integrates with MessageBird to send SMS notifications to your recipients.

Features

Delivery tracking
Knock link tracking
Per environment configuration
Sandbox mode

Getting started

You can create a new MessageBird channel in the dashboard under the Integrations > Channels section. From there, you'll need to configure the channel for each environment you have.

Channel configuration

The following channel settings should be configured per environment. Navigate to Integrations > Channels in your dashboard, select your MessageBird channel, then click "Manage configuration" under the environment that you'd like to configure.

Fields marked with an * are required.

Knock settings

Sandbox modeboolean

Whether to enable sandbox mode for your MessageBird channel.

Knock link trackingboolean

Whether to enable Knock link-click tracking.

Provider settings for MessageBird

API keystring*

The API key from MessageBird. You can find this under Developers > API access.

Fromenum*

The method used to send your SMS messages. One of Phone number, Short code, or Sender ID.

Phone numberstring*

The phone number to send messages from. Required when From is set to Phone number.

Short codestring*

The MessageBird short code to send messages from. Required when From is set to Short code.

Sender IDstring*

The MessageBird Sender ID to send messages from. Required when From is set to Sender ID.

Set optional per-environment conditions for this channel. These conditions are evaluated each time a workflow run encounters a step that uses this channel in the configured environment. If the conditions are not met, the step will be skipped.

Recipient data requirements

In order to send an SMS notification you'll need a valid phone_number property set on your recipient.