How to send SMS messages with MessageBird
Knock integrates with MessageBird to send SMS notifications to your recipients.
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Note: On February 1, 2024, MessageBird announced a rebrand as Bird, along with the introduction of a Bird CRM product and new APIs for sending messages.
This integration is with the legacy MessageBird SMS API, which continues to be supported by Bird but is no longer accepting new customers. If integrating with the new Bird API is a blocker to your Knock integration, please reach out to support@knock.app to let us know.
This integration is with the legacy MessageBird SMS API, which continues to be supported by Bird but is no longer accepting new customers. If integrating with the new Bird API is a blocker to your Knock integration, please reach out to support@knock.app to let us know.
Features
- Delivery tracking
- Knock link tracking
- Per environment configuration
- Sandbox mode
Getting started
You can create a new MessageBird channel in the dashboard under the Integrations > Channels section. From there, you'll need to configure the channel for each environment you have.
Channel configuration
The following channel settings should be configured per environment. Navigate to Integrations > Channels in your dashboard, select your MessageBird channel, then click "Manage configuration" under the environment that you'd like to configure.
Recipient data requirements
In order to send an SMS notification you'll need a valid phone_number property set on your recipient.