How to send SMS messages with Sinch MessageMedia

Setup guide for SMS notifications with Sinch MessageMedia and Knock.

Knock integrates with Sinch MessageMedia to send SMS notifications to your recipients.

Features

Per environment configuration
Delivery tracking
Knock link tracking
Sandbox mode

Getting started

You can create a new Sinch MessageMedia channel in the dashboard under the Integrations > Channels section. From there, you'll need to configure the channel for each environment you have.

Channel configuration

The following channel settings should be configured per environment. Navigate to Integrations > Channels in your dashboard, select your Sinch MessageMedia channel, then click "Manage configuration" under the environment that you'd like to configure.

Fields marked with an * are required.

Knock settings

Sandbox modeboolean

Whether to enable sandbox mode for your Sinch MessageMedia channel.

Knock link trackingboolean

Whether to enable Knock link-click tracking.

Provider settings for Sinch MessageMedia

API keystring*

The API key from Sinch MessageMedia.

API secretstring*

The API secret from Sinch MessageMedia.

Source numberstring*

The source number to send messages from.

Source number typeenum

The optional type of the source number. One of Alpha (alphanumeric), International, or ShortCode. Will be inferred if not provided.

Regionenum*

The region of your account. One of APAC, EU.

Set optional per-environment conditions for this channel. These conditions are evaluated each time a workflow run encounters a step that uses this channel in the configured environment. If the conditions are not met, the step will be skipped.

Recipient data requirements

In order to send an SMS notification you'll need a valid phone_number property set on your recipient.